Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and your purchase of products from Homiara INC (“Homiara,” “we,” “us,” or “our”).

By accessing the Website, browsing our products, or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or place an order.

About Homiara

Homiara INC operates an independent online retail store offering a curated selection of handcrafted and handmade-inspired products.

Our products primarily include wool and wool-felt dolls, miniature figures, decorative ornaments, hanging decorations, seasonal decorations, handmade-style accessories, small decorative items, and gift products.

Our product selection may change from time to time as new, seasonal, or limited collections are introduced.

Eligibility

By using the Website or placing an order, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.

If you allow a minor to use the Website under your supervision, you are responsible for that use and for any purchases made with your authorization.

Use of the Website

You agree to use the Website only for lawful purposes.

You must not:

Attempt to gain unauthorized access to the Website, accounts, servers, payment systems, or related networks
Interfere with the normal operation or security of the Website
Upload or transmit viruses, malicious code, or harmful software
Use false, misleading, stolen, or unauthorized information when placing an order
Engage in fraudulent purchases, payment abuse, or other unlawful activities
Copy or commercially exploit Website content without authorization

We reserve the right to restrict or suspend access to the Website where we reasonably believe these Terms have been violated or the Website has been misused.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, materials, dimensions, colors, and other product information displayed on the Website are accurate.

However, many Homiara products are made from wool, wool felt, textile materials, embroidery, stitching, or other handcrafted or handmade-style processes.

Because of these characteristics, individual products may have slight variations in:

Shape
Size
Stitching
Texture
Color tone
Facial details
Decorative details
Pattern or component placement
Surface finish

Minor variations of this nature are a normal characteristic of handcrafted or handmade-style products and are not necessarily considered defects.

Colors may also appear slightly different depending on photography, lighting conditions, screen settings, or device displays.

If a product is materially damaged, defective, incorrect, or substantially different from what was ordered, please contact us in accordance with our Refund & Return Policy.

Product Measurements

Product measurements displayed on the Website are approximate unless specifically stated otherwise.

Small differences may occur because of handmade construction, soft materials, filling, stitching, or measurement methods.

Customers should review available size information before placing an order.

Product Safety

Some Homiara products are intended primarily as decorative items, ornaments, collectibles, or gifts, while others may be suitable for play.

Customers should always review the specific product description, age recommendation, care information, packaging, and safety instructions before use.

Certain products may contain:

Small decorative components
Buttons
Beads
Fibers
Strings or hanging cords
Embroidered details
Attached accessories
Small detachable parts

Items containing small components may not be suitable for young children.

Products described as decorative ornaments or collectibles should not automatically be considered children's toys unless the applicable product information specifically states that they are intended for children's play.

Parents, guardians, and caregivers are responsible for following applicable product-specific safety guidance and age recommendations.

Prices and Taxes

Unless otherwise stated, all prices displayed on the Website are in U.S. dollars (USD).

Product prices may change from time to time without prior notice.

Applicable shipping charges, optional services, and sales taxes will be displayed during checkout where required.

Price changes will not normally affect orders that have already been accepted, except where an obvious pricing or technical error has occurred or where otherwise permitted by law.

Payment

Payment must be made using one of the payment methods available during checkout.

By submitting payment information, you confirm that:

The information provided is accurate and complete
You are authorized to use the selected payment method
You authorize payment for the total amount shown at checkout

Payments may be processed through third-party payment service providers.

A payment authorization or pending card transaction does not necessarily mean that an order has been finally accepted.

Orders

When you submit an order, you are making an offer to purchase the products included in that order.

You may receive an automated order confirmation after checkout. This confirms that we have received your order but does not necessarily guarantee fulfillment.

Orders remain subject to product availability, payment verification, shipping eligibility, and reasonable fraud-prevention checks.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including where:

A product is unavailable
Inventory information is incorrect
An obvious pricing or description error has occurred
Payment cannot be authorized or verified
Fraudulent or unauthorized activity is reasonably suspected
The shipping address is incomplete or invalid
The destination is outside our supported shipping area
The order cannot legally or operationally be fulfilled

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Product Availability

All products are subject to availability.

Some products may be seasonal, limited edition, produced in small quantities, or temporarily unavailable.

If an item becomes unavailable after an order has been submitted, we may contact you to:

Cancel the unavailable item
Cancel the affected order
Offer another available option where appropriate

We will not substitute a materially different product without your agreement.

Pricing and Website Errors

Although we make reasonable efforts to maintain accurate information, occasional pricing, product description, inventory, promotional, or technical errors may occur.

If an obvious error affects an order, we may contact you before fulfillment to correct the issue.

Depending on the circumstances, you may be offered the option to proceed using the corrected information or cancel the affected item or order.

If payment has already been collected for a canceled item, the applicable amount will be refunded.

Shipping and Delivery

Order processing, shipping methods, shipping charges, free-shipping eligibility, estimated delivery times, tracking, address requirements, damaged shipments, and lost-package procedures are governed by our separate Shipping Policy, which forms part of these Terms.

Delivery dates provided by carriers are generally estimates unless expressly stated otherwise.

If we are unable to ship an order within the applicable promised shipping period, we will handle the delay and any required cancellation or refund options in accordance with applicable law and our Shipping Policy.

FTC rules require online sellers to have a reasonable basis for advertised shipping times and provide appropriate delay or refund options when promised shipping times cannot be met.

Returns, Refunds, and Replacements

Returns, refunds, exchanges, replacements, damaged-product claims, and related remedies are governed by our separate Refund & Return Policy, which forms part of these Terms.

Customers should review the applicable return conditions before purchasing.

Where a return is permitted, returned products may be required to be unused, clean, undamaged, and returned with their original packaging and accessories.

Return eligibility may be affected if a product has been:

Used beyond reasonable inspection
Washed
Altered
Stained
Damaged after delivery
Returned with missing components
Exposed to smoke, strong odors, or contaminants
Personalized or customized
Returned outside the applicable return period

These restrictions do not limit any consumer rights or remedies that cannot lawfully be excluded.

Personalized or Custom Products

Certain products may occasionally be personalized, customized, or made specifically for an individual order.

Different cancellation or return conditions may apply to these products.

Any special conditions will be displayed on the applicable product page or communicated before purchase.

Promotions and Discount Codes

Promotional offers, discount codes, free-shipping promotions, or other special offers may be subject to additional terms.

Unless otherwise stated:

Promotional codes cannot be exchanged for cash
Promotional offers may have expiration dates
Certain products may be excluded
Multiple discounts may not be combined
Minimum purchase amounts may apply
Promotions may be limited to certain products, customers, or periods

We reserve the right to correct promotions affected by obvious technical or publication errors.

Intellectual Property

All Website content, including text, photographs, graphics, logos, product descriptions, designs, branding, illustrations, page layouts, and software, is owned by or licensed to Homiara INC, unless otherwise stated.

Website content may be used only for normal personal browsing and shopping purposes.

Without our prior written permission, you may not:

Copy Website content for commercial purposes
Reproduce or republish product photographs
Use our product descriptions for another commercial website
Modify or distribute substantial portions of Website content
Use our branding, logos, or trademarks in a misleading manner

Nothing in these Terms transfers ownership of our intellectual property to you.

Third-Party Services

The Website may use third-party services such as payment processors, shipping carriers, ecommerce platforms, analytics providers, and other service providers.

These services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites or services except where responsibility cannot legally be excluded.

Privacy

Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for information about how personal information may be collected, used, stored, and disclosed.

Disclaimer

We make reasonable efforts to keep the Website accurate and available.

However, the Website may occasionally experience temporary interruptions, technical issues, maintenance, or inaccurate information.

To the fullest extent permitted by applicable law, we do not guarantee that the Website will always be uninterrupted, error-free, or available.

Nothing in this section limits warranties, consumer protections, refund rights, product safety obligations, or other rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Homiara INC will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the Website or purchase of our products where such liability may legally be limited.

Where liability may legally be limited, our total liability relating to a specific order will generally not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or reasonable expenses resulting directly from:

Your unlawful misuse of the Website
Fraudulent activity
Your intentional violation of these Terms
Your infringement of another person's rights

This provision does not require you to assume responsibility for conduct or obligations legally attributable to Homiara INC.

Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Subject to applicable consumer protection laws, disputes arising from these Terms, the Website, or an order may be brought before a court with appropriate jurisdiction in Colorado.

Nothing in these Terms is intended to prevent a consumer from exercising rights that cannot lawfully be waived.